Custom Photo Sterling Silver Heart Charm - Personalized Pandora Style

Shipping from China

Processing time

3-5 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges not accepted

But please contact me if you have problems with your order

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

Privacy policy

Privacy Policy – Layla Marie Keepsakes

This Privacy Policy describes how Layla Marie Keepsakes collects, uses, and shares personal information when you place an order from this Etsy shop.

Information I Collect
When you place an order, Etsy provides me with certain information such as your name, email address, shipping address, payment information, and order details.

Depending on the product, I may also collect:
* Personalization details (such as names, dates, messages, or custom text)
* Customer-uploaded photos or images used for personalized products

How I Use Your Information
I collect and use your information only as needed to:
* Create, personalize, and fulfill your order
* Communicate with you regarding your order or inquiries
* Process and ship your purchase
* Comply with legal and tax obligations

All personalization details (including photos and text) are used solely for the purpose of fulfilling your order.

Personalization & Photo Privacy
All customer-provided content is treated as strictly confidential.
* Used only to create your personalized product
* Never sold, reused, or shared for marketing purposes
* Not displayed publicly without your explicit permission
* Shared only with trusted production partners when necessary for fulfillment
* Deleted after order completion unless required for customer support or reprints requested by you

Customer Responsibility
By submitting photos or personalization details, you confirm that:
* You have the legal right to use and share the content
* The content does not infringe on any third-party rights

Sharing of Personal Information
I share your information only when necessary to operate my business, including:
* With trusted production partners to manufacture your order
* With shipping carriers to deliver your order
* With Etsy, as required to provide my services
* When required to comply with laws or legal obligations

I do not sell or trade your personal information.

Data Retention
I retain your personal information only as long as necessary to provide my services and comply with legal and tax obligations. Personalization content (including photos) is deleted after fulfillment unless otherwise required.

GDPR & International Transfers
If you reside in the EU, your information may be transferred outside of Europe (for example, to production or shipping partners). Appropriate safeguards are in place to protect your data.

Your Rights
Depending on your location (including Canada and the EU), you may have the right to access, correct, restrict, or delete your personal information. You can exercise these rights by contacting me through Etsy Messages.

Contact Information
For any privacy-related questions or concerns, please contact me via Etsy Messages or at:
foreveryourskeepsakes1@gmail.com.